Legal Notice

Last Updated: September 13, 2026

The website www.petzic.com is operated by Petzic.

Business Information

Petzic
2312 Alameda Ave
Alameda, CA 94501
United States

Email: support@petzic.com
Phone: +1 510-671-2903

Website Content

All content published on the Petzic website, including product information, images, photographs, logos, graphics, text, designs, and other materials, is provided for general information and shopping purposes.

We make reasonable efforts to keep the information on our website accurate and current. Product availability, prices, specifications, colors, and other details may change from time to time.

Product Information

We aim to provide clear and accurate descriptions of our products. Product colors may look slightly different depending on your device or screen settings.

Measurements and other product specifications are provided based on the information available for each product.

Intellectual Property

The Petzic name, logo, website content, graphics, photographs, product images, text, and other original materials are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or use our website content or branding without prior written permission from Petzic.

Third-Party Content and Links

Our website may include services, applications, or links provided by third parties.

Petzic is not responsible for the content, availability, privacy practices, or policies of third-party websites or services.

Website Availability

We work to keep the Petzic website available and operating properly. However, temporary interruptions may occur due to maintenance, technical issues, updates, or circumstances outside our control.

Contact

For questions regarding this Legal Notice or our website, please contact us:

Petzic
2312 Alameda Ave
Alameda, CA 94501
United States

Email: support@petzic.com
Phone: +1 510-671-2903
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time (PT)

Petzic — Cozy Beds. Happy Pets.

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.